Hair clinic software built around the sitting schedule.

How hair clinics actually run

The three places hair clinics leak

Talk to any hair clinic owner and the same three problems come up. None of them is about the treatment itself.

1. Enquiries that go cold. Hair loss is an emotional search. People message several clinics late at night after seeing an ad. The clinic that answers first and follows up properly books the consultation.
2. Courses that stop halfway. A plan of several sittings spaced weeks apart is easy to abandon. Without a list of who is due, nobody calls.
3. Paperwork at the procedure. Consent for each procedure, a scalp history, photos for the clinical file and the bill all have to be done before the patient leaves. Paper slows the chair down.

JBMOnboard360 is designed around those three points.

What JBMOnboard360 does for a hair clinic

• Leads in one inbox. Enquiries from Meta lead ads, Google lead forms and WhatsApp land in a lead inbox with a follow-up date and a daily digest of who needs a call. The WhatsApp AI bot answers first questions from your knowledge base (consultation fee, timings, location) and hands over to your counsellor.
• Multi-sitting packages. Sell a course of sittings as a package. Each visit redeems one sitting, the balance shows on the patient record and the package can carry an expiry date.
• Consent with e-sign. Send a consent form by email link; the patient signs with a drawn or typed signature and the record keeps the time and IP address. Or have them fill a form on a tablet at reception via QR code.
• Case sheets and documents. General case-sheet templates for healthcare and beauty clinics, plus documents and session records on each patient. Store clinical photos in the patient's documents if your process allows it.
• Sitting cadence and reminders. Book the next sitting to repeat every N days, and let WhatsApp or email automations remind the patient beforehand.
• Products and consumables. Track products you sell, and deduct consumables per visit so stock levels stay honest.
• GST-ready billing. Invoices with your GSTIN, SAC codes and CGST/SGST or IGST when you're registered.

Marketing rules

Hair clinic advertising after the NMC's October 2026 guidelines

On 6 October 2026 the National Medical Commission issued guidelines on ethical advertising and public communication by doctors. As reported, they bar patient testimonials used for promotion, AI-generated testimonials or outcomes, and unverifiable claims such as "best", "No. 1" or "guaranteed results". Before-and-after images used to promote results are a common target of these rules in dermatology and hair practice.

For a hair clinic, that shifts the advantage to speed and follow-up rather than outcome claims. Answering every enquiry quickly, explaining the process honestly and making it easy to book the consultation are things you can do without promising anything. That is the part JBMOnboard360 helps with. Read the guidelines yourself and take advice if your clinic is doctor-led.

GST on hair treatments

GST treatment depends on whether a service is health care or cosmetic. Health care services by clinical establishments are exempt, but the exemption excludes cosmetic or plastic surgery unless it restores function or corrects a defect. Hair products are taxable goods. Many hair clinics end up issuing both bills of supply and tax invoices. Our GST billing guide for clinics walks through it; your chartered accountant should confirm how your services are classified.

Pricing

₹1,999 per user per month billed annually, plus 18% GST, or ₹2,499 per user per month billed monthly. A clinic with a counsellor, a front-desk user and one doctor logging in pays for three users. 7-day free trial, no card.