Clinic software for Hyderabad, from a Hyderabad team.

Telangana GST

GST for Hyderabad clinics and salons: state code 36

Every GSTIN starts with a two-digit state code. Telangana's is 36; Andhra Pradesh's is 37 (the old code 28 belonged to undivided Andhra Pradesh and is no longer used for new registrations). If your clinic, salon or spa is registered in Hyderabad, your GSTIN begins with 36.

The state code decides which taxes appear on a taxable invoice:

• Intra-state supply. Place of supply in Telangana: the tax is split into CGST and SGST, half each. At 5%, that's 2.5% + 2.5%; at 18%, 9% + 9%.
• Inter-state supply. Place of supply in another state: the whole amount is IGST.

For most services that a patient receives in person at your Hyderabad premises, the place of supply is where the service is performed, so a patient from Vijayawada or Bengaluru visiting your clinic is usually still billed with CGST and SGST. The question matters more for services delivered remotely (such as online consultations or programmes) and for a registered business customer in another state, where place-of-supply rules can point to IGST. Your chartered accountant should confirm how each of your services is treated.

JBMOnboard360 handles the split for you: it compares your organisation's state with the customer's state and applies CGST + SGST or IGST, with the place of supply printed on the invoice. You can correct the place of supply on any invoice where the default doesn't apply.

Exempt health care services don't carry GST at all and are usually billed on a bill of supply; beauty and well-being services moved to 5% without input tax credit from 22 September 2025. See GST billing for clinics and salon GST invoices.

Same time zone

Support from the team that builds it

JBMOnboard360's product and support team works from Hyderabad on Indian Standard Time. When the front desk is stuck at 10 am on a Monday, you're talking to people who can see the code, not a reseller. You can reach us on WhatsApp at +91 76749 30049 or by email at contact@jjstechnologies.com. If you'd like help setting up in person, ask us; we'll tell you what's possible.

What Hyderabad clinics use it for

• WhatsApp first. Patients across Hyderabad message before they call. The WhatsApp AI bot answers from your knowledge base in English, saves the lead and hands over to your team. Automations send reminders before appointments.
• Packages. Physiotherapy sessions, hair sittings, skin treatments and spa visits sold as packages that count down per visit, with expiry dates.
• Several branches. Groups with centres in, say, Madhapur, Kukatpally and Dilsukhnagar run each branch's calendar separately and see them together. See multi-branch clinic software.
• Staff. Attendance and leave for front-desk and therapy staff, with roles so each person sees what they should.
• Data in India. Data is hosted on AWS in Mumbai (ap-south-1).

What we don't do

We're not an EMR, we don't integrate with ABDM or ABHA, we don't send SMS, and we don't collect online reviews for you. If those are must-haves, you'll want a different tool or a second tool alongside us.

Pricing

₹1,999 per user per month billed annually, plus 18% GST, or ₹2,499 per user per month billed monthly. 7-day free trial, no card.